This notice has been written to explain how Canadian Police College interacts with the public on social media platforms.
Please note: This account is not to be contacted if you have an emergency. You should call 9-1-1 to report a crime, fire or save a life. For less urgent emergencies, please call the 10-digit number for your local police, fire or health services.
Content and frequency
We use our social media accounts as an alternative method of sharing the content posted on our website and interacting with our stakeholders. By following our social media accounts (by "following," "liking" or "subscribing"), you can expect to see information about the programs and services we provide.
We understand that the Web is a 24/7 medium, and your comments are welcome at any time. You should expect to see new content posted Monday to Friday from 8:30 a.m. to 4:00 p.m. EST/EDT. Comments submitted after hours or on weekends will be read and responded to as soon as possible.
Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.
If you follow @CPC_College you can expect to receive information, which may include (but not limited to):
- Information about the programs, curriculum and courses we offer at the college, and
- Alerts about the Canadian Police College content (news, publications, videos, campaigns, events, etc.).
We will occasionally retweet content that we believe is of value to our audience. This is especially likely when the content is related to learning and development relevant to police officers or individuals in the policing and public safety fields.
Links to other websites and ads
Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. The Government of Canada/Canadian Police College are not responsible for the information found through these links or ads, nor does it endorse the sites or their content.
Following and followers
We do not auto-follow. At the moment we only follow accounts from our partners and stakeholders.
Please note that being followed by @CPC_College does not imply endorsement of any kind.
Our decision to "follow," "favourite" or "subscribe" to other social media accounts does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-tweeting, reposting or linking to) content from another user.
Comments and interaction
We will read comments and participate in discussions when appropriate. We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.
We cannot engage in issues of party politics or answer questions that break the rules of this notice.
We reserve the right to edit or remove comments that:
- Contain personal information;
- Are contrary to the principles of the Canadian Charter of Rights and Freedoms;
- Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;
- Put forward serious, unproven or inaccurate accusations against individuals or organizations;
- Are aggressive, coarse, violent, obscene or pornographic;
- Are offensive, rude or abusive to an individual or an organization;
- Are not sent by the author or are put forward for advertising purposes;
- Encourage illegal activity;
- Contain announcements from labour or political organizations;
- Are written in a language other than English or French;
- Are unintelligible or irrelevant;
- Are repetitive or spam; and
- Do not, in our opinion, add to the normal flow of the discussion.
In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views of Canadian Police College or the Government of Canada.
Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Canadian Police College respects the Official Languages Act and is committed to ensuring that our information of is available in both French and English and that both versions are equal quality.
Tweets will be posted in both official languages - in English on the @CPC_College account, and in French on the @CPC_College account. Replies and direct messages that require a response will be answered in the official language of origin.
Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act.
The Government of Canada and the Canadian Police College are committed to achieving a high standard of accessibility and is working to address issues with third-party service provider platforms.
Alternatively, please contact us to obtain the information in an appropriate format.
Twitter, as a third party network, is not bound by Government of Canada policies for web accessibility.
Information shared with the @CPC_College account is subject to the provisions of the Access to Information Act, the Privacy Act and the Library and Archives Canada Act, which means that the information may be accessed and disclosed in response to a request under any of these acts. Users are advised not to share personal information including home addresses and telephone numbers.
The usual way of contacting us for official correspondence can be found on our website.
If you have any questions regarding @CPC_College or our Twitter protocol, please go to our website tab “Contact Us”
The Canadian Police College reserves the right to change or modify its Twitter Policy without notice.
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